Returns & Refunds

Your satisfaction is our top priority. If you’re not happy with your purchase, we’re here to help.

Returns:

Returns are accepted within 14 days of delivery. Items must be unused, unopened, and in original packaging.

Refunds:

Once we receive your return and inspect it, we’ll notify you about the refund status. Approved refunds are issued to the original payment method.

Exceptions:

We do not accept returns on opened or used fragrance products due to hygiene reasons.

To request a return, contact us at:
opulentessence.store@gmail.com